NO. ChargePay is flat priced which means you only pay one fee per month, starting at just $19.99 and there are no additional charges for fighting or winning chargebacks with AI. You keep all your winnings from disputes and chargebacks.

ChargePay alerts cost extra as they are an optional add-on that you can choose to add to your core plan. ChargePay Alerts are charged on a per alert basis.

ChargePay AI WinResponse® stands out with the industry's highest win rate of 85%, surpassing all other chargeback management services in this field, including non-experienced in-house teams.

ChargePay's AI-driven data analysis system, backed by our extensive integrations, calculates the PredictScore® for each dispute. This comprehensive approach, combined with our deep industry specialization, results in an outstanding 85% winning rate and improved reputation with payment gateways.

There are no upgrade or downgrades if you don't change your Shopify plan. If you do change your Shopify plan, for example from Basic to Grow, or to any other plans, you can simply change your ChargePay plan to match your new Shopify plan, simple.

If you have any questions at any time about your plan, don't hesitate to contact us via in-app support or by sending us an email at win@chargepay.ai

ChargePay AI WinResponse® stands out with the industry's highest win rate of 85%, surpassing all other chargeback management services in this field, including non-experienced in-house teams.

The average win-rate is based on analyzing the performance of thousands of e-commerce stores that win chargebacks everyday with ChargePay. However, the win-rate varies from store to store depending on your product category, your shipping and returns policies, your payment processors and other variables.

If you have a specific win-rate requirement, our friendly humans can offer add-on consulting to help you boost your win-rates by improving your store payment and other operations.

We built ChargePay from the ground up with security in focus. ChargePay uses best-in-class SSL encryption. All of our integrations (Shopify, PayPal) are built with the official API’s and all of them are approved by the platforms.

No additional costs or strange commitments. At ChargePay we believe in keeping our customers happy. You are free to cancel whenever you’d like, and there are no hidden fees, whatsoever.

We are always available to answer your questions. You can contact us via the app chatbox or send us an email at win@chargepay.ai.